Delivery

We will endeavour to deliver your solid fuel order within 7 working days unless otherwise stated. If delivery is likely to be more than 7 working days, we will ring you and advise you of a delivery date.

We deliver to 80% of the UK mainland properties. If we cannot deliver to your property for whatever reason, we will notify you and give you a full refund. Typically we deliver to mainland England and Wales.

We now send SOME of our orders using a THIRD-PARTY pallet haulage company. These specific deliveries are ONLY made to the kerb-side hard-surfaced driveway at the front of your property on pallets.

Deliveries are all day weekdays.

PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS ABOUT HOW YOUR ORDER WILL BE DELIVERED.