How To Buy

Minimum order value applies on all solid fuel and related items apply.

Prices shown include VAT and delivery and are in British Pounds Sterling (GBP). All payments are to be made in advance of delivery by debit or credit card.

Orders supplied are subject to your responsibilities in understanding and complying with the Clean Air Act.

  • All products are subject to availability.
  • All sizes are approximate.
  • All accessories shown are not included unless otherwise stated.
  • Packaging may vary to that shown.

Also, please see our Conditions of Sale.

 

Delivery

We will endeavour to deliver your solid fuel order within 7 working days unless otherwise stated. If delivery is likely to be more than 7 working days, we will ring you and advise you of a delivery date.

We deliver to 80% of the UK mainland properties. If we cannot deliver to your property for whatever reason, we will notify you and give you a full refund. Typically we deliver to mainland England and Wales.

We now send SOME of our orders using a THIRD-PARTY pallet haulage company. These specific deliveries are ONLY made to the kerb-side hard-surfaced driveway at the front of your property on pallets.

Deliveries are all day weekdays.

PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS ABOUT HOW YOUR ORDER WILL BE DELIVERED.

 

Returns

If you are not satisfied with your purchase, contact us within 14 days of delivery for a full refund. Products should be returned in their original packaging and condition.

 

Please Note

Cheap Coal reserve the right to amend prices or withdraw products without prior notice.

Advice - Information pages on our website are provided with good intent. Please be aware that whilst all claims are made to the best of our knowledge, some maybe unsubstantiated. Before acting on the information we supply, we always recommend that you make your decisions after acquiring information from a wider range of expert sources.